OverviewAccording to our research, family bookings have a 48% higher ADR and a 12% lower cancellation rate compared to non-family bookings. In this article, we will share with you the tips and recommendations to make sure you will not miss out on family bookings.
ContentsThis article includes: |
How to optimize your setting
Property level:
Please make sure your “Children Stay Free on Existing Bedding” is enabled!
Instructions: Go to YCS > Property Settings > Children Stay Free on Existing Bedding - Yes
Room Level:
Please make “Allow children in this room” is enabled and the number of children allowed for free is set more than one (1)
Instructions: Go to YCS > Room Setup > Select your desired room type > Room occupancy
[Agoda Campaign] Family & Group Bookings: Optimize Your Settings
Did you receive the email “Increase your share of bookings from families" on the 6th of January 2021?
- Why did you receive this email?
We noticed that your settings on YCS are inconsistent. Based on your property settings, you allow children to stay for free on existing bedding. However, for one or more of your rooms (which allow children) the number of children allowed to stay for free on existing bedding is zero (0)
- How can we help?
To increase your chances of securing valuable family bookings, we can increase the number of children who can stay for free on existing bedding from zero (0) to one (1) on 18th January 2021.
Before optimization
the number of children allowed for free set as ‘0’
After optimization
the number of children allowed for free will be optimized to ‘one’
Frequently Asked Questions
How to revise the property's age & bedding policy?
You may revise the settings by log in to YCS > Settings > Property Settings. For further details on set up, you may visit articles "How do I setup an age policy?"
If I want to adjust children's information in this room type, what should I do?
You may revise the settings by log in to YCS > Room Setup > Select your desired room type > Room Occupancy. For further details on set up, you may visit articles "MaxAllowedFreeChildren (YCS Setting)"
Will this free child get breakfast?
Yes, the free child will get breakfast for free if you selected ‘Breakfast’ as a benefit in the rate plan. Please note that the free kids should receive the same benefit provided in that room types if the selected benefit on YCS does not specific for adults or number of people.
You can visit the article “How can I manage my rate plans”
