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  1. Property Partner Help Center
  2. Guests and Bookings

Guests and Bookings

Managing Your Bookings

  • All you need to know about bookings
  • How do I calculate my booking rates? 
  • What is Acknowledge Booking and how can I Acknowledge Booking?

Setting Up Bookings Policies

  • Proactive Date Amendment Fee Waiver Manual
  • Proactive Cancellation Fee Waiver Manual

Communicating with guests

  • How do I respond to booking inquires?
  • How can guests communicate with you?
  • How can I start using Agoda's Customer Messaging?

Setting Up Guest Policies

  • MaxAllowedFreeChildren (YCS Setting)
  • How do I setup an age policy?

Troubleshooting

  • What should I do if I can’t accommodate a guest?
  • What can I do if the guest did not show up (No-Show)?
Property Partner Help Center |YCS
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