Your username and password will be automatically created when you have a property registered with Agoda. However, you may want to change your username or password—so in this article, we will outline how to create a new username and link it to your currently registered property.
This article includes
How to create a new username?
- Go to Agoda.com and click on “Create account”
- A pop-up window will appear. Please choose “Sign Up via Email”
- Make sure you create a new password that’s minimum 8 characters long. We highly recommend using a combination of letters, numbers, symbols, capital letters, and lower-case letters for increased security.
How can I link my new username to my current property?
Unfortunately, it’s not possible for you to link your new username to your current property in YCS by yourself. However, the Agoda Accommodation Support team can help you with this. Simply send your request by clicking the “Support” button on the bottom-right side of YCS.
Please ensure to provide:
- Your name and role with the property
- An official letter from owner or management company mentioning the additional or updated username
- New username email address
- Details if any subscription is needed for notification from Agoda
Frequently Asked Questions
How can I remove the old username that we don’t use anymore?
Agoda Accommodation Support team will be able to help you. Simply send your request by clicking on the blue “Help” button and “Contact Us” link. Please provide details on the username you’d like removed.
I am a new property management that is taking over a property from the old management. What should I do if I don’t have any official letter from the old management company?
You can provide an official change of management letter informing us that the new username is to be given access.
What should I do if I can’t log in to YCS even after the username is linked?
When logging in to YCS, you will be prompted to input a PIN code due to security reasons. This PIN code may be obtained via email or the YCS app.
- How can I register my property on Agoda?
- How do I request access to ePass?
- How do I login using a PIN Code?