In this article, you will find information how to setup cancellation policy in our extranet.
There are two platforms in YCS where you can set cancellation policy:
You are able to add different policies for different periods (eg. for Christmas or New Year's Eve).
- Go to Settings and click Cancellation Policy Setup
- Click on ’Add Cancellation’ button
- Select date range, cancellation policy and rate plan that you would like to apply
- Click Save
In case the policy doesn't apply anymore you can easily delete by clicking Delete button.
Here you can set general policy for rate plans regardless of the season (eg. Advance Purchase rate has non-refundable policy)
- Go to Setting and click Rate Plan Setup
- Select Rate plan and select policy under cancellation policy section